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Tranquil Voice - Home/Soho/Small Business Services

Home/Soho/Small Business Services

Terms and Conditions

Public Downloads

You can download a copy of our current Terms and Conditions in the attachment area on the top left hand corner of this page Latest Revision :  2.1.7 January 2024

Broadband Services Contracts

Public Downloads

You can download a copy of our current Broadband Service Contracts in the attachments area on the top left hand corner of this page. Latest Revision :  23rd May 2024

Support Contracts

Public Downloads

You can download a copy of our current Support Contract in the attachments area on the top left hand corner of this page. Latest Revision :  3.1.3 January 2024

Cloud Services Contract

Public Downloads

You can download a copy of our current Cloud Services Contract in the attachments area on the top left hand corner of this page. Latest Revision :  3.1.3 January 2024

Mac OS

Anydesk

Security Permissions on macOS To use AnyDesk on macOS, it is essential to grant the necessary system permissions. These permissions ensure that AnyDesk can access your screen, control input devices, and transfer files securely and effi...

Using a Yubikey with Tranquil SSO

Tranquil SSO

Sign into your SSO account here Once you have signed in Click on Signing In,  under the Account Security Heading From the next menu that appears choose Set Up Passkey under Passwordless heading On the next screen click Register   If you get a 1Passw...

How to access voicemail

Tranquil Voice - Enterprise Enterprise Users Guide

Tranquil Voice - Enterprise

Tranquil Voice Enterprise Services

Using Tranquil SSO with Microsoft 365

Tranquil SSO

If you are subscribed to Microsoft 365 through Tranquil IT, you don't even need another login to access other Tranquil Services. This makes it even more secure and easier for you as you only need the one login for all accounts.  When presented with the Tranqu...

General Support Articles

Handsets

Tranquil Voice - Home/Soho/Small Busine... Handset Specific Support

VPN

Signing into Sentinel Client Area with Tranquil SSO

Tranquil SSO

Click here to access the client area.  Click Sign in with Tranquil Auth You will now be presented with our SSO login. And will offer you three kinds of login optjons.   

Tranquil SSO Account

Tranquil SSO SSO Login Options

If you have an existing Tranquil SSO account 

Login with Microsoft 365

Tranquil SSO SSO Login Options

You can sign in to Tranquil SSO using your existing Microsoft 365 credentials.  Simply click the Microsoft icon as shown in the image above from the Tranquil SSO Login page. This will take you to microsoft login.  Sign in to your Microsoft account as...

Blog Entries

Draft Blogs for Website to Review. After written up, please tag technical/reviews in to the blog Once Review is completed, please can reviewee's comment on the blog to say completed/ changes made.

Audio Library

Tranquil Voice - Home/Soho/Small Busine... Basic Functions

Telecoms  VoIP  Edit VoIP Account  Audio Library The audio library is a definitive collection of audio recordings which can be used by the platform. Files are segmented into one of three categories: Voicemail prompts (eg "Sorry, I'm out of the office tod...